FAQ — Orakul

Frequently Asked Questions

Answers to common questions about the Orakul platform

General Questions

What is Orakul.cc?
Orakul.cc is a prediction market where participants trade contracts on the outcomes of real-world events. The contract price reflects the probability of an event. The platform operates as an exchange — traders trade with each other, with no "house" or "casino."
How does a prediction market work?
Each contract is a question with a Yes or No answer. The contract price reflects the probability: if a "Yes" contract costs 0.40 USDT, the market estimates the probability at 40%. A correct prediction pays out 1.00 USDT per contract.
How is Orakul different from bookmakers?
On Orakul there is no "house" — you trade with other participants, not against the platform. You can sell your position at any time. The platform fee is only 2%.
How does Orakul make money?
The platform charges a 2% fee on every trade. On user-created contracts, the creator can set an additional fee of up to 8%.
What contract categories are available?
Cryptocurrency, politics, geopolitics, sports, technology, entertainment, science, weather, memes, and more.
In which countries is Orakul available?
The platform is available worldwide. All you need is an email and USDT.

Account & Security

How do I register?
Enter your email, choose a username and password. Registration takes less than 1 minute.
How do I change my password?
Go to the "Security" section in your profile settings, or use the "Forgot password?" link on the login page.
How do I enable two-factor authentication (2FA)?
Go to Profile → Security. Scan the QR code with Google Authenticator or Authy and enter the 6-digit code to confirm.
What if I lose access to my 2FA?
When enabling 2FA, you were given backup codes. Use one to log in. If the codes are lost, contact support: support@orakul.cc.
Can I have multiple accounts?
No. One person — one account. Creating multiple accounts is prohibited and will result in a ban.
How do I change my username?
Your username cannot be changed. You can change your display name in profile settings.
How do I delete my account?
Contact support at support@orakul.cc. You must withdraw all funds before account deletion.

Deposits & Withdrawals

How do I deposit funds?
Go to "Wallet." Copy your unique deposit address and send USDT on the TRC-20 network. Funds are credited automatically.
What is the minimum deposit?
Minimum deposit: 10 USDT.
How long does a deposit take?
Usually 1-5 minutes after the transaction is confirmed on the TRON blockchain.
My deposit was not credited. What should I do?
Make sure you sent USDT on the TRC-20 network (not ERC-20 or another). Check that the amount is at least 5 USDT. If the issue persists, contact support with your transaction hash.
How do I withdraw funds?
Go to "Wallet," enter the amount and your USDT wallet address (TRC-20). The request will be processed within 24 hours.
What is the minimum withdrawal?
Minimum withdrawal: 5 USDT.
What fees does the platform charge?
Trading fee: 2%. Deposits: no platform fee (only blockchain network fee). Withdrawals: no platform fee (only blockchain network fee).

Trading

How do I buy a contract?
Choose a market, click "Yes" or "No," enter the amount, and confirm. You will see the payout calculation before confirming.
How is the contract price determined?
Prices are set automatically using the LMSR (Logarithmic Market Scoring Rule) algorithm. The more people buy a contract, the higher its price.
Can I sell my position before market close?
Yes. You can sell your contracts at any time at the current market price.
What is the maximum I can lose?
Your maximum loss equals your purchase amount. You will never lose more than you invested. There is no margin or leverage on the platform.
What does the contract price mean?
Price = probability. A contract priced at 0.65 USDT means the market estimates a 65% probability. A correct prediction pays 1.00 USDT.
What is the creator fee?
Creators of user-made contracts can set a fee from 0% to 8%, charged on every trade.
What is bonus balance?
Bonus balance is awarded for your first deposit (5%, capped at $50) and through the referral program (5% of referrals' deposits). To withdraw the bonus, you need to trade the bonus amount.
What is the minimum trade amount?
Minimum trade: 0.10 USDT. Maximum: 100,000 USDT.

Contracts & Resolution

How are contracts resolved?
When the event occurs (or does not), the contract is resolved. Correct contracts pay 1.00 USDT, incorrect ones pay 0.00 USDT. Funds are credited automatically.
Who decides the contract outcome?
Official contracts are resolved by the platform administration based on specified data sources. User-created contracts are resolved by their creators with a 72-hour dispute window.
What if I disagree with the result?
Within 72 hours of resolution, you can file a dispute. The administration will review the evidence and make a final decision.
What are user-created contracts?
Any user can create their own contract on any event. The creator sets the rules, fee, and closing date.
How do I create my own contract?
Go to the "Create" section. Enter a title, description, outcomes, closing date, and verification method.
What are private contracts?
Contracts accessible only via a unique link. They are not shown in the public catalog.
Can a contract be voided?
Yes. If resolution is impossible, the platform may void the contract and refund all participants.

Referral Program

How does the referral program work?
Share your referral link. When an invited user deposits funds, you receive 5% of the deposit amount as bonus balance.
Where do I find my referral link?
Go to the "Affiliate" page in the menu.
When is the referral bonus credited?
The bonus is credited immediately after the invited user deposits funds.
Can I withdraw referral bonuses?
Yes, after meeting the turnover requirement (you must trade the bonus amount).

Support

How do I contact support?
Email support@orakul.cc or fill out the form on the "Contact Us" page. We respond within 24 hours.
How do I report a legal issue?
Email legal@orakul.cc.
What is the response time?
We aim to respond within 24 hours on business days (Mon-Fri).
Where can I find the platform rules?
The Terms of Service are available on the "Terms" page. The Privacy Policy is on the "Privacy" page.
How do I report a problem with a contract?
Email support@orakul.cc with the contract ID and a description of the issue.
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